HCC Support Team1 minNew Treatment: Hotel Team Covid TestingPro-active testing regimes are picking up cases and limiting the spread of covid (and team absence) across the country.
HCC Support Team1 minQuick Tip: Give Back-of-House a Lick of PaintWhen the industry is struggling so hard to recruit and retain their teams, sometimes its easy to ignore the working environment.
Tom Mc Dermott1 minGuest Facing ScreensInstalling guest-facing screens at reception enhances the guest experience, improves the efficiency of the check-out and reduces cost!
HCC Support Team1 minEssential Checklist TipsDo you know how to use a checklist effectively? Using them correctly in your hotel can make you function more efficiently.
Austen Bushrod2 minTime to Remove Service Charges?Is the automatically applied service charge an out-dated concept? Is right now the opportunity to create a service-led tipping culture?