Technology offers hotels the opportunity to increase revenues, become more efficient, and above all, enhance the offer to guests.

With 'Staycation' being the industry buzzword of the summer, Austen Bushrod fears hotels are losing sight of the changes in business travel.

In his latest blog, Austen Bushrod warns of the dangers of thinking things will be 'back to normal' for Hospitality in June.

Guests often judge hotels by the quality of their textiles. Well placed throws, cushions or bathrobes can elevate your rooms and your rates.

In hotels where leisure facilities are provided, the offer can vary from a couple of pieces of equipment through to a full gym & spa!