HCC Deal - Card Payment Systems by Payment 365
The days of customers visiting a till to pay a bill are long gone. Contactless mobile payment solutions are now common in Hotels.
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Austen Bushrod
- 4 min
Size Matters! Are Your Bananas Too Big?!
With rising prices, food cost issues are high on the menu for hotels across the country.
HCC Support Team
- 1 min
Alistair Sandall joins the HCC Team
We are delighted to welcome Alistair Sandall to our team as our Hotel & Restaurant Grading Expert.
HCC Support Team
- 1 min
Campfire@TheClinic July 2021 - What impact is the recruitment challenge having on service?
Campfire@TheClinic July 2021 - What impact is the recruitment challenge having on service?
Stephen Minall
- 3 min
Do You Really Know Your Customer?
As the hotel industry re-opens, Stephen Minall shares his thoughts on knowing your true customer and how to engage.
Austen Bushrod
- 2 min
Time to Remove Service Charges?
Is the automatically applied service charge an out-dated concept?
Is right now the opportunity to create a service-led tipping culture?
HCC Support Team
- 1 min
Post-Pandemic Purchasing
With hospitality opening up, how will hotel purchasing have to adapt to the post-pandemic world and what has been the impact on suppliers?
Stephen Minall
- 3 min
Top 10 Post-Pandemic Hotel Marketing Tips
As the hotel industry re-opens, Stephen Minall shares his thoughts on how to challenge yourself and your hotel on your marketing activity.
Austen Bushrod
- 8 min
When Will Business Travel Return?
With 'Staycation' being the industry buzzword of the summer, Austen Bushrod fears hotels are losing sight of the changes in business travel.
Austen Bushrod
- 3 min
Hospitality Party In June? – Not Likely!
In his latest blog, Austen Bushrod warns of the dangers of thinking things will be 'back to normal' for Hospitality in June.
HCC Market
- 2 min
HCC Deal - Textiles & Soft Furnishings (Richard Haworth)
Guests often judge hotels by the quality of their textiles. Well placed throws, cushions or bathrobes can elevate your rooms and your rates.
HCC Market
- 2 min
HCC Deal - Leisure Management & Equipment (3d leisure)
In hotels where leisure facilities are provided, the offer can vary from a couple of pieces of equipment through to a full gym & spa!
Austen Bushrod
- 5 min
Lockdown 2021 – Eight Must-do Actions for Hotels (Pt. 2)
In the second part of his list of essential actions for hotels, Austen Bushrod helps the lockdown pass faster than you can say ‘Vaccine’!
Austen Bushrod
- 2 min
Time to Vaccinate your Hotel?
Is the Vaccine too late? Can it give a shot in the arm to your business? Great news this week as Pfizer announced they are close to the...
Austen Bushrod
- 3 min
The Hotel Sausage Scale
I love a good breakfast. Let’s get that ‘on the table’ first. It’s the meal that sets up my day when I am out visiting hotels – a little...
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