Taking your restaurant orders on paper pads? Costs for hand-held terminals have come down considerably, and it could be time to realise the

When the industry is struggling so hard to recruit and retain their teams, sometimes its easy to ignore the working environment.

Campfire@TheClinic July 2021 - What impact is the recruitment challenge having on service?

Installing guest-facing screens at reception enhances the guest experience, improves the efficiency of the check-out and reduces cost!

Buying prepped vegetables - or indeed any prepared item for the kitchen is often a little more expensive, but can save hours of labour!

Online Forum for Hoteliers: Austen Bushrod Discusses latest Hotel Purchasing Challenges

What happens when you get years of experience together on a Zoom to discuss Hotels? The HCC are launching Campfire@TheClinic.

Technology offers hotels the opportunity to increase revenues, become more efficient, and above all, enhance the offer to guests.

As the hotel industry re-opens, Stephen Minall shares his thoughts on knowing your true customer and how to engage.

Do you know how to use a checklist effectively? Using them correctly in your hotel can make you function more efficiently.

Is the automatically applied service charge an out-dated concept? Is right now the opportunity to create a service-led tipping culture?

Are your operations running efficiently? Do you feel yourself bogged down in admin? Eliminating unnecessary admin is critical for success!

Energy market rates continue to rise at alarming rates. Hotels should review their current deals and clearly plan their future management.

With hospitality opening up, how will hotel purchasing have to adapt to the post-pandemic world and what has been the impact on suppliers?

As the hotel industry re-opens, Stephen Minall shares his thoughts on how to challenge yourself and your hotel on your marketing activity.

Whatever your challenges with reopening, the HCC team are available to support you via our FREE Support Hotline number 0118 4050 200!

Our Operational Efficiency Expert - Tom Mc Dermott says why you should bin your bins - well some of them anyway...

With 'Staycation' being the industry buzzword of the summer, Austen Bushrod fears hotels are losing sight of the changes in business travel.

With hotels now due to reopen in May it is time to start forecasting your business levels and adjust your cost base.

It's a key challenge facing Hoteliers as the industry reopens. How do you deliver the necessary covid secure environment without losing...